Industry is experiencing Agentic AI wave, which is about AI systems possessing certain degree of autonomy to make decisions based on the information they process. Unlike traditional AI tools, agentic AI operates with sense of purpose, executing tasks without constant human supervision. These systems are designed to interact with their environment, adapt to changes, andContinue reading “Agentic AI – Preparing for future workforce & succession planning”
Category Archives: Strategy
To GenAI or Not To GenAI
Generative AI is new kid in the block, and it is drawing loads of attention. Every business has been talking and thinking about how it can leverage Generative AI in their business. Quick to implement business cases such as summarizing a document, generating common content or enabling natural language search to produce results have beenContinue reading “To GenAI or Not To GenAI”
Expect RPA to be occasionally in-accurate, plan for uncertainty
Any IT driven automation depends on sanity of input to produce sensible output. RPA can produce consistent results as long as underlying application interfaces are not changing frequently. Certain enterprise application functions have sporadic changes, while some may change frequently. There also might be uncertainty input cases from day one such as different document formatsContinue reading “Expect RPA to be occasionally in-accurate, plan for uncertainty”
Never outshine application business logic
Reliable systems that produce trust worthy results are foundation to efficient business operations. One of the best ways to be consistent in IT systems outcome is to practice single source of truth. To be consistent and meaningful, data must be subjected to change using same set of business logic. Enterprises practice single location business logicContinue reading “Never outshine application business logic”
Pragmatic RPA Planning
Robotic Process Automation (RPA) is essentially process of digital workforce institutionalization. The digital workforce does not suffer from Monday blues or lack of enthusiasm. Instead, digital workforce is most suited for mundane work most dreaded by human workforce. A good RPA implementation performs such monotonous work with brilliance and perfection. More the mundane and predictableContinue reading “Pragmatic RPA Planning”
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